You can move between Request Types as long as they are applicable. You will find an option from the right hand panel. In the same panel you will find other Request Types that are not applicable for the current Request Type. In that case you need to change the Issue Type using the Move.
Can you change issue type in Jira?
Edit an issue type
Select > Issues. Click Issue types. Find the relevant issue type and click Edit. Edit the issue type name, description, or avatar, and click Update.
How do I change field type in Jira?
You can also edit a custom field by clicking its screens or contexts link and then clicking Details > Edit Details. You can’t change the field’s type (for example, making a single-select field into a multi-select field). To change a field’s type, recreate the field using the desired type.
How do I create a change request in Jira?
Ok, so let’s see how a user will use this system (follow along once you have restored your JIRA instance from the sample file). Log in as a normal user by clicking on ‘Susan [User]’ in the announcement banner. Then click “Create Issue” in the top right corner and select “Change Request” as the issue type.
How do I customize my Jira Service Desk portal?
To make some changes in the UI design of the portal, we need to go to the Project Settings of the selected Service Desk project. From there, we: Go to Theme Extension Configuration and select Cards theme. Apply one of the ready-made theme styles or create the new one.27 мая 2019 г.
How do I change a story to a spike in Jira?
Click on the button and below “Convert to Sub-task” should be an option to “Move”. You should be able to move the issue to story and choose what to do with fields that are present/required in one scheme and not the other. If you don’t have the “issue type” field on your screen you won’t be able to change it.
How do I delete an issue in Jira?
Delete issue in JIRA really is delete.
Please follow the steps below:
- Login to JIRA as administrator.
- Click on Cogwheel icon.
- Click on Projects.
- Select the project you need.
- Click on Permissions (left menu)
- Click on Actions button.
- Select Edit permissions.
- Search for ‘Delete issues’ permission, then click on ‘add’ next to it.
How do I copy values from one field to another in Jira?
- Go to Search for Issues in JIRA.
- Identify all the issues you wish to update.
- Adjust the columns to show your summary, issue key, and field with values(Due) to use.
- Click export and select a format, for this example Excel (current fields).
What is Jira CR?
Process: Change Requests. Project has multiple change request raised at different point in time. Each CR has to go through a particular workflow.
Is Jira service desk free?
We offer a Free plan for Jira Service Management for up to 3 agents, 2GB of storage, and Community Support. If you’d like to add more than 3 agents or get access to more features, support and storage, you can sign up for a 7-day free trial of our Standard or Premium plan.
How do I use Jira Service Desk?
For now, let’s get you set up with a basic service desk project.
- If you’re working with an existing Jira Service Desk instance, select Projects > Create Project from the the top navigation bar of your instance. …
- Select “Basic Service Desk” as the project type.
- Name your project. …
- Select Submit to create your project.
How do I access the Jira service desk customer portal?
To manage access to your portal, go to Project settings > Customer permissions to choose who can raise requests in your service project and with whom your customers can share requests.